VoIP phone & messaging
The phone is part of the CRM.
Calls, texts and emails go straight through Maubius. No separate phone system, no connector between the two, no unnecessary lag. Every conversation lands in the right customer file, transcribed and summarized by AI.
Every relay adds a delay. The record, the recording and the notes arrive in pieces.
One system. The customer record opens while the phone is still ringing.
Why it's different
No unnecessary lag.
Most CRMs on the market hand the phone off to an outside provider, then sync the data after the fact. Maubius built its own VoIP layer right into the platform. Fewer middlemen means less waiting, fewer dropped calls and no data lost between two systems.
During and after the call
You talk. AI takes the notes.
Every call is automatically recorded, transcribed and summarized. Next steps are filed in the customer record. The manager gets the gist in seconds, and the salesperson has nothing to retype.
- Inbound and outbound callsRight from Maubius, on your computer.
- Transcript and summaryAutomatically linked to the right customer.
- Customer sentimentFrustrated customer? Priority goes up and your team is alerted.
- Looking for a hybrid SUV
- Visit Saturday at 10 a.m.
- Budget around $40,000
Illustrated interface · sample data
Text messaging
Instant replies
by text.
A customer texts at 9 p.m.? They get a personalized reply within seconds, based on your inventory. The lead is created, the salesperson is notified and the follow-up is scheduled before you even open.
- Automatic first contactText, email or Messenger, in your dealership's voice.
- Smart notificationsThe right salesperson is alerted when the customer replies.
- One thread per customerWrite in Maubius, and the message goes out on the right channel.
Frequently asked questions
Phone and messaging
Does Maubius replace our current phone system?
Yes. Maubius includes a complete VoIP system. You make and receive calls right from the platform, with no separate phone subscription. Our team handles the transition during rollout.
How many phone numbers are included?
Several numbers are included depending on the size of your dealership, and additional numbers can be added as needed.
How long are recordings kept?
Thousands of recording minutes are included, and additional storage is available to suit your needs.
Do text follow-ups comply with Law 25?
Yes. Maubius checks each customer's consent before sending any communication. No follow-up is sent without valid consent.
Can two salespeople reply to the same customer at the same time?
No. Conversations are assigned automatically and every salesperson can see who's handling which customer.